Honcho allows two Rotation types - Fixed and Distributed.
Fixed Rotation - All incoming issues within the selected time interval can be assigned to only one person.
A Project Manager can select this option when an issue assignment to a certain participant or a group of participants is predetermined.
Let us assume there are 3 team members (A, B and C) involved in a project. Honcho allows you to automatically assign all issues to A for a specific duration- for eg., 9 AM- 11 AM. Post completion of that duration, all incoming issues will be automatically assigned to B for the next slot (i.e. 11 AM- 1 PM), and finally, all the incoming issues will be assigned to the third member, C for the same fixed duration (1 PM-3 PM). This works on a rotational basis, which means once all the participants are covered, all issues will be redirected to A once again.
This option works particularly well in a small team when each member has different shift timings.
Distributed Rotation - Incoming issues are assigned to all members in a round-robin manner.
For auto-assignment of issues based on Distributed Rotation, Honcho assigns them to team members one at a time. Unlike Fixed Rotation, irrespective of the flow of issues during a particular time span, issues will be assigned equally.
This option is especially useful for larger teams, where more than one member is a part of a shift.