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In order for us to serve you at the earliest, we request you to create support tickets on our service desk. This portal does not need you to create an account, you can create a ticket without logging in. Thus the ticket creation process does not take more than a minute. That way, not only you are always up-to-date on the progress made on your request but and also help helps us streamline the processes internally & resolve your tickets at the earliest.
Here is a handy list of all our service desk links
End User License Agreement
We have a common EULA to support all our Atlassian apps. It can be End User License Agreement (EULA).
Data Security & Privacy Policy
Please find the link to our Privacy Policy.
Response Times
If your request is routed through the above service desk, you can expect our first response to be 2 business days from the time of your request. 2 business days is the maximum response time, we are usually much faster & you would receive the response in a few hours.
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Business hours are 11 AM to 8 PM Indian Standard Time. We are closed on major holidays in India.
IST = (GMT + 5.50 hrs)
What kind of support do we offer?
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