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SARJ is a simple tool that allows you to configure rules for auto-assigning Jira / JSM tickets to your team members based on criteria such as time zones, team availability, shifts, functional area, etc.

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Now power through tasks with SARJ’s simple solutions to complex ticket assignment challenges.

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Contact us at contact@trundl.com if you have questions or need help configuring Honcho.

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titleHaving issues with SARJ ?
Warning

If you had an issue with SARJ,
Please go to “Site Settings”>>”SARJ Configuration”>>”Webhook Management” and click on the “Renewal” button once.
This should solve the problem of webhooks if any.

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Once you have clicked it, please go to your respective project again and turn SARJ ‘On.’

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Please let us know if you are still facing any issues.
Do note, that you might have to re-enable the Organizer/ Availability and Proxy/Skip

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rootSARJ (Smart Assignments and Rotations for Jira)
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